Organizational Behavior Human Behavior at Work John Newstrom 14th Edition – Test Bank

Organizational Behavior Human Behavior at Work John Newstrom 14th Edition – Test Bank

Chapter 5

Motivation

True/False Questions

1.  Motivation originates from within an individual.

Ans: True

Page: 116

Difficulty: Easy

2.  High expectations sometimes make it difficult for achievement-oriented managers to delegate effectively.

Ans: True

Page: 118-119

Difficulty: Medium

3.  People with power motives work better when they are complimented for their favorable attitudes and cooperation.

Ans: False

Feedback: People with affiliation motives work better when they are complimented for their favorable attitudes and cooperation.

Page: 119

Difficulty: Medium

4.  Managers with strong needs for affiliation are always the most effective.

Ans: False

Feedback: Managers with strong needs for affiliation may have difficulty being effective managers.

Page: 119

Difficulty: Medium

5.  Power-motivated people make excellent managers if their drives are for personal power rather than institutional power.

Ans: False

Feedback: Power-motivated people make excellent managers if their drives are for institutional power instead of personal power.

Page: 119

Difficulty: Medium

6.  The theories of Maslow, Herzberg, and Alderfer build on the distinction between primary and secondary needs.

Ans: True

Page: 121

Difficulty: Easy

7.  Giving more of the same reward can have a diminishing impact on motivation.

Ans: True

Page: 122

Difficulty: Medium

8.  According to Maslow’s hierarchy of needs, the lower-order needs do not have to be satisfied for employees to move on to the high-order needs.

Ans: False

Feedback: According to Maslow’s hierarchy of needs, unless the two lower-order needs (physiological and security) are basically satisfied, employees will not be greatly concerned with higher-order needs.

Page: 122

Difficulty: Medium

9.  Herzberg’s theory of motivation is universally applicable.

Ans: False

Feedback: The Herzberg model is not universally applicable, because it was based on and applies best to managerial, professional, and upper-level white-collar employees.

Page: 124

Difficulty: Medium

10.  According to Alderfer’s E-R-G model, pay, physical working conditions, and job security can all address growth needs.

Ans: False

Feedback: According to Alderfer’s E-R-G model, pay, physical working conditions, and job security can all address existence needs.

Page: 124

Difficulty: Medium

11.  Content theories argue that external consequences tend to determine behavior.

Ans: False

Feedback: Whereas content theories argue that internal needs lead to behavior, OB Mod states that external consequences tend to determine behavior.

Page: 125

Difficulty: Medium

12.  Negative reinforcement occurs when behavior is accompanied by removal of an unfavorable consequence.

Ans: True

Page: 127

Difficulty: Easy

13.  Continuous reinforcement may be desirable in some instances to encourage quick learning.

Ans: True

Page: 128

Difficulty: Easy

14.  Learning is slower with continuous reinforcement than with partial reinforcement.

Ans: False

Feedback: Learning is slower with partial reinforcement than with continuous reinforcement.

Page: 128

Difficulty: Medium

15.  Self-efficacy can be judged either on a specific task or across a variety of performance duties.

Ans: True

Page: 129

Difficulty: Easy

16.  Self-generated feedback has little motivational value.

Ans: False

Feedback: Performance feedback tends to encourage better job performance, and self-generated feedback is an especially powerful motivational tool.

Page: 131

Difficulty: Medium

17.  Instrumentality refers to the strength of a person’s preference for receiving a reward.

Ans: False

Feedback: Instrumentality represents the employee’s belief that a reward will be received once the task is accomplished.

Page: 133

Difficulty: Easy

18.  If both expectancy and instrumentality are low, then motivation will be weak even if the reward has high valence.

Ans: True

Page: 133

Difficulty: Medium